Developing an enterprise PMS by standardizing processes and consolidating services under a single vendor to enhance service, resolve issues faster, and enable future integrations.
Client
An educational testing and assessment organization
Goal
To streamline gateway and acquirer services in a single system to reduce costs, boost service and enable wider integration
Tools and Technologies
NOT LISTED SEPARATELY
Business Challenge
The client needed to standardize all credit card and e-payment processes by replacing custom-developed and externally hosted gateways with a merchant-configurable system. The aim was to consolidate gateway and acquirer services under a single vendor to reduce costs, improve service levels, and enable future integration with SaaS or open-source e-commerce solutions.
Solution
- Created a centralized set of payment collection and processing pages for all e-commerce applications
- Ensured PCI compliance at an enterprise level
- Integrated and streamlined system reconciliation processes
- Designed the system for future integration with SaaS or open-source e-commerce platforms
Outcomes
- Delivered updated and user-friendly validation messages
- Implemented robust logging, error handling, and real-time status updates for transactions
- Deployed a postback system to capture responses, validate outcomes, update registration statuses, and send error reports via email
- Enabled future API development for a fully functional service/connection
- Reduced costs by eliminating external payment gateway hosting and development fees
