Reuters hosts the Future of Insurance USA 2023 Conference on June 27 and 28, 2023 at the Marriott Marquis in Chicago, Illinois. With the tagline, “Redefine Insurance to Power Profitable Growth,” the forum boasts 80+ CEO and executive speakers, 450+ attendees from 100+ U.S. insurance companies, and 20+ carrier case studies.
Participants represent all lines of insurance and every area of the business: strategy, innovation, operations, technology, product, customer, distribution, claims and risk. All are focused on optimizing people, processes and products and their future-readiness in the dynamic insurance ecosystem.
Industry executives and thought leaders helped Reuters identify the four key prevailing themes expected among the presentations, panel discussions and networking meetings:
- Navigating change and achieving growth
- Delivering value with new technology
- Crafting flexible, relevant products
- Exceeding customer expectations
Amid ongoing disruptions, the insurance sector continues to face challenges as well as growth opportunities. Insurers with steady focus on strategy, innovation and advanced technology capabilities or partnerships in big data, AI, application programming interfaces and digitalization across the value chain, are best positioned to streamline operations, diversify offerings and meet customer demands. The many industry and thought leaders assembling at the Reuters Future of Insurance USA 2023 Conference will share best practices and expound on these insights.
Catch up with our insurance expert, Venkat Laksh, a client partner for strategic accounts, at the Reuters Future of Insurance USA 2023 Conference, or any time, to discuss how our InsurTech services and solutions can help future-proof your insurance enterprise. Visit Insurance Technology Services | Iris Software to learn more and connect.
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Get in touchIT modernization boosts Insurance customer base
Insurance
IT modernization boosts Insurance customer base
Existing applications and business systems of a Fortune 500 Insurance Carrier were inadequate to meet customer expectations. Iris business systems transformation solution enabled the client to deliver a consistent customer experience, improving acquisition and retention significantly.
Client
A leading American Fortune 500 Insurance Services Provider, offering insurance, investment management and other financial products and services across the Americas and 40 other countries
Business Drivers
To advance business agility and customer experience through modernized business systems
Technologies and Frameworks
C#/.NET, JAVA, DevOps, Python, NodeJS, App Services, Managed Application Support
BUSINESS CHALLENGE
SOLUTION
OUTCOMES
- Infrastructure availability increased to 99%
- Optimized maintainability reduced the KYC process time by 75%
- Customer response time cut down by around 40%
- Promoter score incremented from 5 to 9 out of 10
- Customer retention improved by nearly 80%
- Customer acquisition increased by 65%
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Our experts can help you find the right solutions to meet your needs.
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