Executed a workflow orchestration system that enabled business users to manage insurance plans smoothly through various lifecycle stages while ensuring seamless integration across multiple backend systems.
Client
A leading mutual life insurance provider
Goal
Smooth workflow execution for case creation and management of complex insurance processes across legacy and modern systems
Tools and Technologies
iProcess, Java, Spring Boot, BW5, BW6, FTP, Database systems
Business Challenge
The client operated its platform with varied legacy and modern systems for managing diverse insurance operations. The system covered a wide range of complex processes with numerous interfaces and data exchanges.
The goal was to transform the system and streamline it to manage those varied processes and orchestrate seamless execution of workflows across multiple backend systems. The integration had to be executed smoothly to ensure a unified, efficient user experience, overcoming complexities.
Solution
- Developed the Simon Workflow Portal, a centralized entry point to start and manage business cases and workflows
- Enabled transaction of insurance plans through various lifecycle stages with BPM
- Ensured accurate and timely processing with BPM
- Built an execution engine to trigger specific workflows
- Automated operations across systems for data consistency, and reduced manual effort
- Created a robust middleware layer to manage communication between systems, ensuring secure and reliable data flow
Outcomes
- Improved overall operational efficiency
- Reduced manual intervention and processing time with automated workflows
- Enabled seamless integration across multiple legacy and modern systems
- Ensured data integrity and process continuity
- Developed scalability and flexibility for easy updates and integration of new features or systems
Our experts can help you find the right solutions to meet your needs.
Explore the world with Iris. Follow us on social media today.
Integration of new and legacy insurance services
New services offered in a modernization initiative, which seamlessly integrated with legacy systems on microservices architecture, and offered uninterrupted and enhanced user access.
Client
A leading mutual life insurance provider
Goal
Ensure seamless integration of new services with legacy systems, offering enhanced access without disruption
Tools and Technologies
Java 11 & 17, Spring Boot, AWS, Jenkins, Apigee Gateway, Splunk Dashboards, Jira, Confluence, MicroservicesBusiness Challenge
The client operated its platform using a legacy infrastructure, which had some limitations. It desired to introduce new services on a modern platform, without disrupting the existing legacy infrastructure or changing the current customer interface.
The goal was to create a compatible schema of responses from both platforms and to ensure that the integration did not affect overall service availability during and after the transition.
Solution
- Built an API façade layer to allow intelligent routing and appropriate directing of traffic between legacy and FINEOS services
- Enabled feature toggles for dynamic switching between legacy and FINEOS services
- Ensured a controlled rollout and rollback without code redeployment
- Implemented a backward-compatible schema design for consistent responses across systems
- Provided error handling and fallback mechanisms for graceful degradation
- Maintained continuity of service in case of failures in the new system
Outcomes
- Increased scalability and enabled support for higher loads
- Improved system uptime and delivered greater reliability
- Provided seamless user experience and minimal disruption
- Enhanced customer trust and satisfaction
- Allowed testing and deployment of features incrementally
- Ensured greater operational flexibility
- Upgraded monitoring and traceability for proactive issue detection and resolution
- Created strong foundations for future enhancements and service expansions
Our experts can help you find the right solutions to meet your needs.
Explore the world with Iris. Follow us on social media today.
Modern insurance product data services platform
Development of a centralized platform for product data services that can distribute critical data securely, enforce governance, scale with business needs, and integrate smoothly with downstream applications.
Client
A large NY-based life insurance and investment services provider
Goal
Create a unified, scalable architecture for secure, standardized sharing of data with downstream services
Tools and Technologies
Java 21, Spring Boot, AWS, Jenkins, Stonebranch, Jira, Microservices, Redshift, Aurora, DynamoDB, Angular, JS, MYSQL, EKS, SQSBusiness Challenge
The client used a product data mart that lacked a secure, standardized method to share data with downstream services. This affected data governance and consistency across applications. It also faced the risk of disrupting tightly integrated legacy data flows while shifting from a legacy PACE system that supports critical AEM microservices to a PDP mart.
It needed a new system that is scalable, and the modernization process had to be carried out with minimal disruption to existing systems.
Solution
Implemented a dual-solution strategy to modernize data access and delivery. Key elements included:
- Built a microservices-based platform and deployed on AWS
- Enabled secure, flexible API access to the product data mart using tagged identifiers
- Ensured a scalable design with minimal code changes for expansion
- Allowed existing AEM microservices to operate without changes during and post-transition
Outcomes
- Improved efficiency and security by enabling standardized, governed access to product and entity data
- Achieved faster delivery and reduced manual effort
- Ensured seamless integration while modernizing the backend
- Maintained front-end stability of AEM microservices
Our experts can help you find the right solutions to meet your needs.
Explore the world with Iris. Follow us on social media today.
Modern insurance platform for loan processing
Platform modernization with system integration, functional enhancements, and UI transformation, helps streamline processes, minimize duplication, deliver strong ROI and grow customer retention by a projected 50%.
Client
A large NY-based life insurance and investment company
Goal
Modernize product data management services to enhance loan processing and improve user experience
Tools and Technologies
Angular 15, .Net 4.8, .NET 8.0, AWS EC2, SQL Server, PostgreSQL, Stonebranch, SharePoint, IISBusiness Challenge
The client operated a critical legacy application for loan processing, which had significant operational inefficiencies and shortcomings in user experience. It hindered the speed and accuracy of loan disbursements, affecting both internal operations and customer satisfaction.
The goal was to modernize the platform with scalable solutions that could enable secure distribution of critical data and better governance, while integrating smoothly with downstream applications.
Solution
- Implemented a holistic modernization approach with a focus on system integration, functional enhancements, and UI transformation
- Streamlined deal creation and approval through a third-party system with robust verification and compliance features
- Enabled multi-loan support under a single deal
- Ensured consistency by introducing a standardized component library with reusable UI components
- Revamped the interface with intuitive design, responsive layouts, and improved user experience
Outcomes
- Enhanced efficiency, scalability, and user-centric loan operations
- Improved ROI through greater efficiency, better user experience, and agility
- Reduced verification effort by 30–55% and enabled focus on higher-value tasks
- Streamlined processes and minimized data duplication
- Ensured consistent design and efficient development
- Increased customer satisfaction, with a projected 50% rise in retention
Our experts can help you find the right solutions to meet your needs.
Explore the world with Iris. Follow us on social media today.
Join us for Reuters Future of Insurance USA 2025
Join us for Reuters Future of Insurance USA 2025
Meet our Insurtech expert at FOIUSA 2025, where AI, data analytics, and digital transformation are a top focus for insurers and Iris Software.
Reuters Events hosts this year’s annual Future of Insurance USA Summit on June 12-13, 2025, in Chicago, Illinois. The theme is Rebuild Trust at the Top, with a focus on the value that AI-powered tools, customer-centric products, and strategic collaborations can bring to insurers in all sectors of the industry. The emphasis on these topics are driving 500+ insurance leaders, innovators, and top technology providers like Iris Software to participate in the Summit.
Abhineet Jha, Senior Client Partner, will represent our Insurtech Team at the event.
Four main topic areas will be addressed in the presentations and networking discussions in support of the theme of the 2025 FOI Summit:
- Technology Innovation and Transformation, focusing on AI and Data Analytics
- Risk Management, including cyber threats and regulatory compliance
- Customer Experience, developing seamless UX, personalization, and enhanced communications
- Industry Collaboration, building strategic partnerships
These areas are a top focus of the Insurtech services and solutions that Iris successfully provides to leading carriers in property, casualty, specialty, and life and annuity insurance.
Discuss the evolving insurance landscape, Insurtech innovation, and your technology priorities with Abhineet Jha, our seasoned insurance expert, at Reuters Future of Insurance USA 2025. Learn how insurers are partnering with Iris and applying our solutions in AI/ML, Application Modernization, Automation, Cloud, Data Science, Enterprise Analytics, and Integrations to advance their digital transformation goals.
You can also contact our team and read more about our InsurTech Services and Solutions and successes in future-proofing insurance enterprises here: Insurance Technology Services | Iris Software.
Contact
Our experts can help you find the right solutions to meet your needs.
Get in touchMeet our team at the Payments Canada Summit 2025
Meet our team at the Payments Canada Summit 2025
Banking, financial services and payments technology experts, Subramanian Viswanathan, Mehul Shah, and Suneela Katikala, are attending this year’s Summit in Toronto.
The 2025 Payments Canada Summit, themed Innovate-Collaborate-Transform, is May 6 - 8 at the Automotive Building in Toronto, Ontario. This forum is considered Canada’s premier payments event, bringing together more than 1,900 participants to discuss innovation, challenges and opportunities in this dynamic global industry. Financial institutions, payments and technology service providers, retailers, monetary and regulatory professionals will connect, learn, and share ideas through presentation and networking sessions. The key topics relate to improving outcomes in digital payments, consumer experiences, risk and fraud mitigation, cross-border and other payments policies.
Connect with three of our banking and financial services (BFS) technology experts at the Summit to discuss digital transformation and payment system modernization: Subramanian Viswanathan, Associate Vice President, Mehul Shah, Associate Director, and Suneela Katikala, Senior Client Partner.
The advanced technologies that Iris delivers – across AI / Generative AI, Application Development, Automation, Cloud, DevOps, Data Science, Enterprise Analytics, and Integrations - are driving innovations in the payments sector every day. Our experienced global team helps financial institutions and payments providers enhance operations, security, scalability, cost-efficiency, and compliance in the myriad platforms, processes and systems supporting their domestic and international payments transactions. Iris has served BFS clients for more than 30 years and was named a Leader in BFS IT Services by Everest Group in its PEAK Matrix® Assessment 2025. Iris is also PCIDSS 4.0-certified to ensure robust cyber security and compliance for our clients involved in payment card processing or that store, process, or transmit cardholder data and/or sensitive authentication data.
Contact our team at the Summit or anytime at Iris Software Banking and Financial Services to learn more about our future-ready technology solutions. You can also read our Perspective Papers for insights on Real-world Asset Tokenization, leveraging Generative AI for Asset Tokenization and the state of Central Bank Digital Currency.
Contact
Our experts can help you find the right solutions to meet your needs.
Get in touchJoin us at the InsurTech Hartford Symposium
Join us at the InsurTech Hartford Symposium
Learn how our innovative technology solutions help insurers future-proof their enterprises.
The InsurTech Hartford Symposium 2025 is April 29 and 30 at the Connecticut Convention Center. The focus of the forum’s numerous speakers, sessions, and attendees is on innovation, and how it’s driving digital transformation and growth in the insurance industry.
As most insurers’ strategic objectives include the improvement of product line innovation, personalized customer experience, operational efficiency and security, and compliance and risk management, partnering with experienced technology service providers like Iris Software is critical to their business success.
At the Symposium, insurance leaders and innovators can meet Venkat Laksh, Senior Client Partner and seasoned InsurTech pro, to learn how insurers are applying our advanced software engineering solutions, in Application Development, Automation, AI / Generative AI, Data Science, Enterprise Analytics, and Cloud, to modernize tech infrastructure, optimize business competencies and secure their digital futures.
Connect with Venkat at the InsurTech Hartford Symposium 2025 for beneficial conversation on the latest InsurTech innovations and trends. You can also contact Venkat and our InsureTech team and get more information about our InsurTech solutions and services here: Insurance Technology Services | Iris Software.
Contact
Our experts can help you find the right solutions to meet your needs.
Get in touchEverest Group Names Iris Software a Leader in BFS IT Services
Everest Group Names Iris Software a Leader in BFS IT Services
We are proud to be recognized as a Leader in the Banking and Financial Services IT Services Specialists PEAK Matrix® Assessment 2025 by Everest Group, the first-ever for this category and for Iris!
Iris is proud to be recognized as a Leader in the inaugural Banking and Financial Services (BFS) IT Services Specialists PEAK Matrix® Assessment 2025 by Everest Group. This assessment is the first-ever for this category, and for Iris!
We were evaluated along with 29 other BFS IT service providers on our market presence, value delivery, strategic vision, innovation, technical capabilities, functional knowledge, and buyer references.
Pranati Dave, Practice Director, Everest Group, stated, “Iris Software’s expertise in capital markets and risk and compliance transformation, combined with a skilled talent pool and a strong reputation for execution, continues to drive its success with top-tier financial institutions. Clients have consistently recognized Iris for its low attrition, engineering rigor, and collaborative delivery model. Its investments in ML Ops, AI/ML, and modernization of cloud-based data and risk platforms have helped Iris earn a Leader recognition on Everest Group’s inaugural Banking and Financial Services (BFS) IT Services Specialists PEAK Matrix® Assessment 2025.”
Sunil Puri, President, Iris Software, stated, “We are honored to be named a Leader in BFS ITS by Everest Group. During our more than 30 years of growth in the BFS and other sectors, including Capital Markets & Investment Banking; Brokerage, Wealth & Asset Management; Commercial & Corporate Banking; Risk & Compliance; Retail Banking & Payments; Anti-Money Laundering & Know-Your-Customer; Insurance; Manufacturing; Logistics; Life Sciences and Professional Services, we have been a long-term partner in our clients' transformation journeys - helping to build, integrate and modernize complex platforms, systems, and applications.”
When IT matters most, clients call upon Iris to provide mission-critical software engineering and advanced application development services across AI/Generative AI, Automation, Cloud, Data & Analytics, Integrations, DevOps and Quality Engineering.
We remain steadfast in our vision of being our clients’ most trusted technology partner and thank our associates for their dedication and innovation.
Learn more about our BFS services, value proposition and client success stories and contact our team today.
Contact
Our experts can help you find the right solutions to meet your needs.
Get in touchLIMRA 2025 Workplace Benefits Conference
LIMRA 2025 Workplace Benefits Conference
Discuss the impact of digital transformation on insurers, benefits providers, and consumers with Venkat Laksh, our InsurTech expert, at the LIMRA 2025 Workplace Benefits Conference.
The LIMRA (Life Insurance Marketing and Research Association) 2025 Workplace Benefits Conference takes place April 23-25, 2025, at the Encore Boston Harbor in Boston, MA. With this year’s theme, Pathways to Growth, industry leaders and participants will examine the business and technology trends affecting the North American workplace benefits market. Speakers and attendees, primarily carriers and brokers of life, health, and related insurance coverage, and providers of employee benefits and technology solutions, will explore strategies for growth while addressing shifting consumer needs, the latest digital tools and technologies, and an increasing focus on innovation, outcomes and collaboration.
Venkat Laksh, Iris’ Global Lead – Insurance, and Senior Client Partner, will attend this forum. Iris provides leading insurance companies with advanced InsurTech services and solutions, including Software and Quality Engineering, AI/ML/Generative AI, Application Modernization, Automation, Cloud, Data Science, Enterprise Analytics and Integrations. These companies are applying next-generation, emerging technology through Iris to ensure their enterprises are future-ready, scalable, secure, cost-efficient, and compliant.
Talk about your digital priorities with Venkat at the LIMRA 2025 Workplace Benefits Conference and connect with our InsurTech team anytime to advance your digital transformation goals: Insurance Technology Services | Iris Software.
Contact
Our experts can help you find the right solutions to meet your needs.
Get in touchEnterprise-Grade DevOps for Scalable Blockchain DLT
Enhance the scalability, resilience, and performance of blockchain DLT platforms with enterprise-grade DevOps and SRE practices.
Client
A leading provider of real-world asset (RWA) tokenization, digital currency, and interoperability solutions to the world’s largest financial players
Goal
To optimize blockchain DLT platforms for scalability, resilience, and seamless operations through enterprise-grade DevOps and SRE practices
Tools and Technologies
R3 Corda 5, Azure, AWS, G42, Docker, Kubernetes, Helm Charts, Terraform, Ansible, GitHub Actions, Azure DevOps, Jenkins, Prometheus, Grafana, Slack IntegrationBusiness Challenge
Complex Multi-Node Deployments require a mechanism to upgrade CorDapps, notaries, and workers across network participants without downtime or compatibility issues. Meanwhile, security and compliance risks demand strict access controls, network segmentation, and security hardening to protect Corda nodes and ledger operations.
For infrastructure scalability and automation, an efficient approach was required for onboarding new participants and managing network topology across cloud environments. The lack of a Real-Time Monitoring system necessitated the detection of transaction failures, tracking node health, and providing proactive alerts.
To address security vulnerabilities, continuous scanning and security enforcement across CorDapps, containerized nodes, and CI/CD pipelines were required.
Solution
- Enabled zero-downtime CorDapp deployments with automated rollback and stateful upgrades, ensuring stability and ledger integrity
- Secured Corda nodes with RBAC, network segmentation, and security hardening, while optimizing autoscaling for dynamic ledger workloads
- Automated Corda network topology and participant onboarding using modular Terraform & Ansible configurations, ensuring scalability and repeatability
- Implemented real-time monitoring with Prometheus & Grafana, with Slack-based alerts for transaction failures and node health anomalies
- Ensured high availability and auto-healing for Corda network nodes and ledger operations
- Integrated DevSecOps with automated vulnerability scanning for CorDapps, containerized nodes, and CI/CD pipelines
Outcomes
- Accelerated blockchain deployment cycles through CI/CD automation increased deployment frequency by 40% and reduced failures by 60%
- Optimized kubernetes workloads for Corda 5 through efficient resource management resulted in 15% cost savings and improved ledger performance
- Scalable & secure blockchain infrastructure reduced manual intervention by 30%, enabling seamless scaling of Corda network participants
- Proactive incident management for DLT networks through real-time monitoring cut response time by 50% for blockchain issues, ensuring high availability
- Automated workflows accelerated development cycles by 25%, enhancing collaboration across blockchain and DevOps teams
Our experts can help you find the right solutions to meet your needs.
Explore the world with Iris. Follow us on social media today.
Industries
Company
