Seamless integration of a self-service portal with FINEOS AdminSuite improved scalability, reduced processing time, and enhanced user experience.
Client
A leading insurance provider specializing in absence management solutions
Goal
Migrate data and services from a legacy platform to FINEOS while ensuring a seamless user experience and improved system reliability
Tools and Technologies
Spring Boot, APIGEE, FINEOS AdminSuite, Splunk
Business Challenge
The client aimed to migrate data and services from its legacy Group Benefits Platform Transformation (GPT) system to FINEOS AdminSuite while maintaining a consistent user interface, improving data accuracy, and ensuring minimal downtime.
The system also required enhanced automation and monitoring to streamline absence creation for agents and employees.
Solution
- Developed APIs to integrate the legacy system with FINEOS AdminSuite for seamless absence management
- Designed an interactive self-service portal, allowing users to efficiently manage absences
- Used Spring Boot for service development and APIGEE for API integration
- Implemented Splunk for real-time monitoring and log analysis to enhance system reliability
Outcomes
- Increased system scalability, reliability, and data accuracy
- Enhanced user experience with a modern, intuitive interface
- Reduced time taken to create absences, improving efficiency for agents and employees
- Faster development cycles and better monitoring, ensuring proactive issue resolution
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InsurTech NY 2025 Spring Conference
Meet our team at InsurTech NY 2025 Spring Conference
Connect with Ravi Chodagam, Vice President, Venkat Laksh and Abhineet Jha, Senior Client Partners, at InsurTech NY’s annual forum to discuss next-gen technology solutions for insurers.
The annual InsurTech NY Spring Conference is April 2-3, 2025, at Chelsea Piers in New York City. The theme of this year’s forum is InsurTech is the New R&D. The event brings together 900+ leaders and innovators in the industry, including carriers and brokers of life, health and disability, property and casualty (P&C), and specialty insurance; investors; and insurtech service providers like Iris Software. Each year, speakers and attendees focus on the technology and business management solutions that will enhance the operations, customer experience, and revenue streams of insurers.
Meet the leaders of our global InsurTech team - Ravi Chodagam, Vice President, Venkat Laksh and Abhineet Jha, Senior Client Partners - at InsurTech NY’s 2025 Spring Conference. As an integral and long-time technology partner to many top life, P&C, and specialty insurers, Iris has vast experience implementing agile and advanced technology and data solutions that ensure clients stay competitive and ahead of rapidly evolving trends in the dynamic insurance industry.
Discuss your tech priorities with Ravi, Venkat and Abhineet at the Spring Conference, or anytime, and learn how leading insurers apply our solutions in AI and Generative AI, Application Modernization, Automation, Cloud, and Data Science & Analytics to ensure their enterprises are future-ready, scalable, secure, cost-efficient, and compliant. You can also contact the team and learn more about our InsurTech Services here: Insurance Technology Services | Iris Software.
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Get in touchJoin us at Reuters Pharma USA 2025
Join us at the Reuters Pharma USA 2025 Conference
Meet Swarnendu Banerjee, Client Partner – Life Sciences, at North America’s largest cross-functional pharmaceutical forum and learn how our advanced technology solutions benefit this dynamic sector.
Reuters Pharma USA 2025 Conference, noted as North America’s largest cross-functional pharmaceutical gathering, is scheduled between March 18-19, 2025, at the Pennsylvania Convention Center in Philadelphia. With the pharmaceutical industry continually pressured by shifts in market trends and participants, product development, consumer sentiment, and government regulations, attendees and speakers at this Conference will be seeking and sharing insights and strategies to best navigate change, remain competitive, and future-proof operational units as well as global enterprises.
Swarnendu Banerjee, client partner and seasoned IT professional for the pharmaceutical and life sciences sectors, will be attending the Reuters Pharma USA 2025 Conference. He will share Iris’ extensive experience in these domains. How our advanced capabilities in AI/Generative AI, Application Development, Intelligent Automation, Cloud, Data & Analytics, Integrations, and Quality Engineering have delivered successful outcomes in mission-critical engagements, ensuring quality and compliance, reducing costs, enhancing UX, modernizing, migrating, scaling, accelerating, and streamlining.
Connect with Swarnendu at the Reuters Pharma forum or anytime, or visit our Services and Life Sciences capabilities pages to explore our innovative approach and strategies for end-to-end digital transformation.
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Get in touchModernized Payments Hub Improves UX and Compliance
Modernized core payments engine elevates client experience through seamless integration and increased functionality.
Client
U.S. operations of a leading Japanese bank
Goal
Modernize payments architecture to streamline processing and improve client experience
Tools and Technologies
Jenkins, Kafka, Spring, Oracle, JBoss, React, Elastic Search, Java, Node.jsBusiness Challenge
The evolving payments landscape, with the introduction of ISO 20022 and the dynamic nature of the regulatory environment, necessitated advancement in the bank’s payment processing capabilities.
The lack of a modern architecture hindered client experience, with multiple channels initiating various payment types that required complex processing.
Solution
Our team built a centralized payments hub to orchestrate data flows between payment initiation systems and product processors. The steps:
- Designed a flexible and scalable microservices-based architecture to facilitate translation, enrichment and processing of payment transactions
- Built a messaging layer to streamline data flows between systems, through support for various modes of interaction, e.g., MQ, API and file (canonical / industry standards such as NACHA, SWIFT, JSON, etc.)
- Introduced an API gateway to handle multiple payment types to enable channel agnostic payment capabilities
- Deployed a modular approach to support existing and new systems with isolation of core and product processors and avoid redundancies in capability builds
- Developed a React-based UI as the touchpoint for integrations between the payments hub and other systems
Outcomes
- A core payments engine capable of seamlessly integrating with multiple, complex systems
- Superior client experience, resulting from a holistic view spanning initiation, payment rails, and clearing
- A modernized payments platform that is ISO 20022-compliant and future-ready for processing and reporting needs
- Faster implementation of functionalities for payment processors
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NC Tech Association Leadership Summit 2024
NC Tech Leadership Summit 2024
Join Michel Abranches, Senior Client Partner, at the NC Tech Association’s annual Summit to learn the latest on tech transformation, building resilient tech teams, and adaptive leadership.
Iris Software will participate in the exclusive, attendance-capped, annual Leadership Summit hosted by the NC Tech Association, along with its board of directors and advisors, on August 7 & 8, 2024. Our representative, Senior Client Partner, Michel Abranches, will be among the executives gathering for the Summit, at the Pinehurst Resort in Pinehurst, NC, to network and discuss a variety of topics relevant to tech leaders and the projects and associates they manage.
The theme of this year’s summit is Adaptive Leadership. The event includes keynote addresses, executive workshops, and two panel discussions on ‘Why digital transformation is more about people than technology’ and ‘Building resilient tech teams: the power of emotional intelligence.’
As a technology provider to Fortune 500 and other leading global enterprises for more than 30 years, Iris is a trusted choice for leaders who want to realize the full potential of digital transformation. We deliver complex, mission-critical software engineering, application development, and advanced tech solutions that enhance business competitiveness and achieve key outcomes. Our agile, collaborative, right-sized teams and high-trust, high-performance, award-winning culture ensure clients enjoy top value and experience.
Contact Michel Abranches, based in our Charlotte, NC office, or visit www.irissoftware.com for details and success stories about our innovative approach and how we are leveraging the latest in AI / Gen AI / ML, Automation, Cloud, DevOps, Data Science, Enterprise Analytics, Integrations, and Quality Engineering.
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Get in touch
Comprehensive solutions with seamless system integration
Agile, feature-rich and scalable API platforms to stay competitive, secure and compliant
Comprehensive solutions with seamless system integration
Agile, feature-rich and scalable API platforms to stay competitive, secure and compliant
Service Offerings
Value We Provide
Enabling Secure, Scalable and Resilient Operations
Our expertise and domain knowledge enable us to create agile platforms that deliver value across multiple parameters
Versatile Systems with Seamless Optimization
Our tech teams create holistic solutions that can be adapted across business volumes, regions and environments
Flexibility to Maximize User Experience
Our nimble approach allows clients to customize user features from smooth customer on-boarding to intuitive dashboards and complete life-cycle management
Client Success Stories
Contact Us
Anti-money laundering software saves $1M
Client
A top 5 global bank
Goal
Create a unified platform for anti-money laundering functions, analytics, and compliance implementations
Tools and technologies
Angular 5, Java, Open Shift, and DevOps
BUSINESS CHALLENGE
The client expanded its fraud and anti-money laundering (AML) monitoring functions, involving multiple lines of business and 15,000 employees. The scaled system led to the lack of standardization of frameworks and resultant adoption of disjointed, manual-intensive, and high-cost AML technology. The ongoing disconnect hindered the efforts of automating, consolidating; and implementing AML functions, enterprise analytics, and regulatory compliance efficiently throughout the organization.
SOLUTION
Iris optimized existing operations and technology investments by developing and implementing a unified point of access for the discrete AML functions, featuring micro-front-end architecture. Engineered to be horizontally scalable through containerization with common authentication and authorization gateways, the single user interface (UI) allows onboarding and control of multiple extended AML functions, including visualization of metrics.
OUTCOMES
- Hassle-free transition from multiple to a single UI
- Unified, streamlined user experiences with more effective sessions
- Creation of standardized deployment procedures for AML rules and applications
- Saving of nearly $1M on infrastructure costs
- Reduced infrastructure maintenance time
- Frictionless migration of applications to the cloud
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Get in touchHow to transform your risk reporting mechanisms
Client
The client was a brokerage firm with a strong presence in the capital markets.
Goal
Improve risk reporting and calculations.
Tools and technologies
Dot Net, C#, Greenplum, JUX Proprietary Framework and HTML5.
BUSINESS CHALLENGE
SOLUTION
OUTCOMES
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Workflow orchestration for complex insurance ops
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Get in touchA legacy portfolio gets a makeover
Iris developed a multi-device mobile ticketing and permitting application that seamlessly integrated with local government systems using cloud technology for more efficient law enforcement.
Conquering the cloud
Iris developed a multi-device mobile ticketing and permitting application that seamlessly integrated with local government systems using cloud technology for more efficient law enforcement.
Conquering the cloud
Iris developed a multi-device mobile ticketing and permitting application that seamlessly integrated with local government systems using cloud technology for more efficient law enforcement.
Conquering the cloud
Iris developed a multi-device mobile ticketing and permitting application that seamlessly integrated with local government systems using cloud technology for more efficient law enforcement.Title
Title
Title
Client
The client is one of the Big Four advisory firms.
Goal
Modernize the legacy application to meet growing business needs.
Tools and technologies
MS SharePoint, MS .Net and MS SQL Server.
BUSINESS CHALLENGE
- Lack of integration: Most of the integration with upstream and downstream systems was manual, resulting in common data getting obsolete quickly.
- The client was finding it difficult and expensive to hire and retain resources to maintain the legacy apps.
- The legacy system was prone to security breaches and couldn’t be deployed on the enterprise-level stack.
- The existing system supported only single-user applications, and it wasn’t possible to roll them out to multiple users.
SOLUTION
- Upgraded the technology stack for the application(s) to lower maintenance costs, improve efficiency and meet growing business needs.
- Used an in-house technology modernization framework to reduce development and maintenance costs.
- Consolidated applications that were doing similar tasks and had similar features and modernized them.
- Retired applications, whose features were available through other applications.
OUTCOMES
- With the legacy modernization and application consolidation process, we reduced the client’s application portfolio from 45 applications to less than 10.
- Reduced the resources required for maintenance from six to two.
- The framework-based approach accelerated time-to-market, a critical differentiator for the client.
Related Stories
Workflow orchestration for complex insurance ops
Learn more
Integration of new and legacy insurance services
Learn more
Modern system for insurance data management
Learn moreContact
Our experts can help you find the right solutions to meet your needs.
Get in touchAn agile sprint for financial data
Client
Among the world’s largest manufacturers of sportswear, the client sells its products in more than 120 countries and employs more than 13,000 people.
Goal
To significantly reduce turnaround time and ease associated with report creation.
Tools and technologies
Microsoft SQL Server’s Analysis Services (SSAS), Microsoft SQL Server Integration Services (SSIS), Microsoft SQL Server Reporting Services (SSRS), Boomi AtomSphere, and Power BI.
BUSINESS CHALLENGE
SOLUTION
OUTCOMES
Related Stories
Workflow orchestration for complex insurance ops
Learn more
Integration of new and legacy insurance services
Learn more
Modern system for insurance data management
Learn moreContact
Our experts can help you find the right solutions to meet your needs.
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