Our DNA

Core Values

These are at the heart of the Iris culture and brand: Client-centricity, employee experience, ownership, collaboration, and entrepreneurship.

• Client-centricity: we’re passionate about our clients — their success is our success. We strive to create a positively differentiated, and personalized experience every time. By anticipating client needs and exceeding their expectations, we build strong partnerships that last.
• Employee Experience: we invest in our people by working hard to create an environment where they feel happy, energized, connected to their work, and have a fulfilling career. This starts with a 360-degree approach that sets expectations, strikes a work/life balance, empowers individuals, and celebrates successes.
• Ownership: we foster a culture of ownership that empowers our employees to take initiatives and accept responsibility. We define and commit to outcomes in a timely manner. We own problems and solutions; and learn from failures. We strive to be truthful and demonstrate integrity in all situations. These commitments make us the trustworthy brand we are today.
• Collaboration: we believe that we achieve true excellence only when we work together as a team towards a common goal. We do this by respecting different ideas, as well as by building trust through transparency, empathy and respect. We’re like a high performing special operations team: everyone does their part and collaborates to make the mission a success.
• Entrepreneurship: we have a startup mentality — young in spirit and at heart. We respect the value of time, and work with a sense of urgency. We never stop in our quest to achieve excellence. We are always creatively dissatisfied with the status quo. This dissatisfaction propels us to find better, creative solutions. Our employees are passionate, resourceful, and agile.