Built a scalable learning center platform with microservices and LMS plug-ins, achieving 99.99% uptime, 70% higher engagement, and 50% less manual effort.
Client
A global health coaching and certification organization
Goal
Re-architect the existing platform, improve user experience and boost student engagement, retention, and graduation rates
Tools and Technologies
AWS CloudFront, AWS CloudWatch, Lamda, Amazon EndPoint, AWS, Twilio
Business Challenge
The client used a legacy monolith learning platform served from multiple LMS that required multiple logins. Adding new features took significant effort and risked disrupting existing ones.
The system experienced substantial downtime at periods of peak load, leading to poor user experience, lower graduation rates, and revenue loss.
The goal was to modernize the technology platform and reduce manual intervention to achieve 99.99% uptime.
Solution
- Re-architected the technology platform using microservices and an event-driven architecture
- Redesigned the user experience and engagement models
- Reduced manual intervention
- Automated scheduling, payment and scoring for tests
Outcomes
- Achieved 99.99% uptime on new platform
- Delivered a unified learning experience to students across multiple LMS platforms
- Increased student engagement with learning content by over 70%
- Cut operations-related effort by more than 50%
