Client
A major financial institution
Goal
Re-engineer key compliance application for greater efficiency
Tools and technologies
Oracle 12c, 19c, Elastic, Java and Kafka
BUSINESS CHALLENGE
SOLUTION
OUTCOMES
The solution improved the user experience, turnarounds, data quality, deal compliance, and risk management processes while lowering the costs. Major impacts of the solution include:
- Reduced system issues by 93%, while 7% tackled subsequently
- Reduced enterprise-level license costs significantly
- Improved advanced search features
- Reduced costs of multiple searches per document by $200,000 per year
- Enabled views generation for info responses in less than 3 seconds
- Reduced system maintenance and development efforts by 20%
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Get in touchIT modernization boosts Insurance customer base
Insurance
IT modernization boosts Insurance customer base
Existing applications and business systems of a Fortune 500 Insurance Carrier were inadequate to meet customer expectations. Iris business systems transformation solution enabled the client to deliver a consistent customer experience, improving acquisition and retention significantly.
Client
A leading American Fortune 500 Insurance Services Provider, offering insurance, investment management and other financial products and services across the Americas and 40 other countries
Business Drivers
To advance business agility and customer experience through modernized business systems
Technologies and Frameworks
C#/.NET, JAVA, DevOps, Python, NodeJS, App Services, Managed Application Support
BUSINESS CHALLENGE
SOLUTION
OUTCOMES
- Infrastructure availability increased to 99%
- Optimized maintainability reduced the KYC process time by 75%
- Customer response time cut down by around 40%
- Promoter score incremented from 5 to 9 out of 10
- Customer retention improved by nearly 80%
- Customer acquisition increased by 65%
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Get in touchA legacy portfolio gets a makeover
Conquering the cloud
Iris developed a multi-device mobile ticketing and permitting application that seamlessly integrated with local government systems using cloud technology for more efficient law enforcement.Conquering the cloud
Iris developed a multi-device mobile ticketing and permitting application that seamlessly integrated with local government systems using cloud technology for more efficient law enforcement.Conquering the cloud
Iris developed a multi-device mobile ticketing and permitting application that seamlessly integrated with local government systems using cloud technology for more efficient law enforcement.Title
Title
Title
Client
The client is one of the Big Four advisory firms.
Goal
Modernize the legacy application to meet growing business needs.
Tools and technologies
MS SharePoint, MS .Net and MS SQL Server.
BUSINESS CHALLENGE
- Lack of integration: Most of the integration with upstream and downstream systems was manual, resulting in common data getting obsolete quickly.
- The client was finding it difficult and expensive to hire and retain resources to maintain the legacy apps.
- The legacy system was prone to security breaches and couldn’t be deployed on the enterprise-level stack.
- The existing system supported only single-user applications, and it wasn’t possible to roll them out to multiple users.
SOLUTION
- Upgraded the technology stack for the application(s) to lower maintenance costs, improve efficiency and meet growing business needs.
- Used an in-house technology modernization framework to reduce development and maintenance costs.
- Consolidated applications that were doing similar tasks and had similar features and modernized them.
- Retired applications, whose features were available through other applications.
OUTCOMES
- With the legacy modernization and application consolidation process, we reduced the client’s application portfolio from 45 applications to less than 10.
- Reduced the resources required for maintenance from six to two.
- The framework-based approach accelerated time-to-market, a critical differentiator for the client.
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