Iris Software will participate in the exclusive, attendance-capped, annual Leadership Summit hosted by the NC Tech Association, along with its board of directors and advisors, on August 7 & 8, 2024. Our representative, Senior Client Partner, Michel Abranches, will be among the executives gathering for the Summit, at the Pinehurst Resort in Pinehurst, NC, to network and discuss a variety of topics relevant to tech leaders and the projects and associates they manage.
The theme of this year’s summit is Adaptive Leadership. The event includes keynote addresses, executive workshops, and two panel discussions on ‘Why digital transformation is more about people than technology’ and ‘Building resilient tech teams: the power of emotional intelligence.’
As a technology provider to Fortune 500 and other leading global enterprises for more than 30 years, Iris is a trusted choice for leaders who want to realize the full potential of digital transformation. We deliver complex, mission-critical software engineering, application development, and advanced tech solutions that enhance business competitiveness and achieve key outcomes. Our agile, collaborative, right-sized teams and high-trust, high-performance, award-winning culture ensure clients enjoy top value and experience.
Contact Michel Abranches, based in our Charlotte, NC office, or visit www.irissoftware.com for details and success stories about our innovative approach and how we are leveraging the latest in AI / Gen AI / ML, Automation, Cloud, DevOps, Data Science, Enterprise Analytics, Integrations, and Quality Engineering.
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Get in touchMeet our team at the AWS Summit in NYC July 2024
Happening at the Jacob Javits Convention Center on the 10th of July, the 2024 AWS Summit New York promises more than 170 sessions on all things cloud and data - from data lake architecture, data governance, data sharing, data engineering and data streaming to machine learning (ML) and ML Ops, data warehouses, business insights and visualization, and data strategy. It also offers interaction with AWS experts, builders, customers, and AWS partners, including Iris Software. All levels of experience – from foundational and intermediate to advanced or expert - can learn and share insights on cloud migration, generative AI, data analytics, as well as industry solutions, challenges and top providers.
An Iris team with extensive and wide-ranging technology and domain experience is attending the Summit. Our professionals are ready and excited to discuss the cloud and data solutions and infrastructure modernization we provide to leading companies across many industries, as well as the advances in emerging tech that we leverage to further aid our clients’ business competitiveness, leadership and digital transformation journeys.
Our Leaders
- Vinodh Arjun, Vice President, Head of Cloud Practice
- Prem Swarup, Vice President, Head of Data & Analytics Practice
- Ravi Chodagam, Vice President, Head of Enterprise Services Sales
Financial Services Client Partners –
Brokerage & Wealth Management; Capital Markets & Investment Banking; Commercial & Corporate Banking; Compliance – Risk & AML; Retail Banking & Payments
Enterprise Services Client Partners -
Insurance, Life Sciences, Manufacturing, Pharmaceutical, Professional Services, Transportation & Logistics
Contact our team to learn more about our innovative approach and advanced technology solutions in AI / ML, Application Development, Automation, Cloud, DevOps, Data Science, Enterprise Analytics, Integrations, and Quality Engineering, which enhance security, scalability, reliability, cost-efficiency, and compliance. Explore how we can add valuable impact to harnessing and monetizing data, optimizing customer experiences, and empowering developers. For more insights, read our Perspective Papers on Cloud Migration Challenges and Solutions and Succeeding in ML Ops Journeys.
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Get in touchGen AI interface enhances API productivity and UX
Client
Leading logistics services providerGoal
Improve API functionality and developer team’s productivity and user experienceTools and Technologies
Open AI (GPT-3.5 & 4 Turbo LLM), AWS Lambda, Streamlit, Python, ApigeeBusiness Challenge
A leading logistics provider offers an API Developer Portal as a central hub for managing APIs, enabling collaboration, documentation, and integration efforts, but faces limitations, including:
- Challenges to comprehend schemas, necessitating continued reliance on developers
- No means to individually search for API operations on the API Developer Portal
- Difficulties keeping track of changes in newly-released API versions
- Potential week-long delays as business analysts or product owners must engage developers to check if existing APIs can support new website functionalities
Solution
Integrating Gen AI technology with API, we provided a user-friendly chat interface for business users. Features include:
- Conversational interface for API interaction, eliminating the need for technical expertise to interact directly with APIs
- Search mechanism for API operations, query parameters, and request attributes
- Version comparison and tailored response generation
- Backend API execution according to user query needs
Outcomes
- Business users are now empowered with a chat-based interface for querying API details
- Users can seamlessly explore APIs, streamlining collaboration with the API team and reducing onboarding time to one or two days, ultimately enhancing the customer experience for all stakeholders
- Developer productivity improved with the AI-powered tools in the API Developer Portal
- Functionality is enhanced from the version comparison, individual API operation search, and tailored responses
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How to win in the API economy with API Developer Portals
In an increasingly API-driven economy, an all-inclusive API Developer Portal can differentiate an enterprise from its competitors.
Do you trust your data?
Data driven organizations are ensuring that their Data assets are cataloged and a lineage is established to fully derive value out of their data assets.
The evolution and adoption of enterprise digital transformation have made APIs critical for integration within and across enterprises as well as for product/service innovation. As APIs grow in scale and complexity, establishing a developer portal would significantly ease the process of their roll-out and adoption. This perspective paper explores the significance of an API Developer Portal in the modern digital landscape driving the API economy.
A Developer Portal makes it easier to understand APIs, reduces integration time, and supports developers in training and resolving API-related issues. This provides significant business value by improving agility and enhancing customer experience. With the help of a Portal, enterprises can efficiently publish and consume APIs and enable their integration with incremental API versions. This will ensure benefit from all digital investments.
In an increasingly API-driven economy, an all-inclusive API Developer Portal can differentiate an enterprise from its competitors, help build trust with partners, and achieve long-term success. Depending on the API platforms being used, enterprises could adopt a built-in platform or develop a custom one. Developing a custom API Portal would be easy at the start. However, developing enhanced features would entail a significant investment of time and resources. Hence, to make the right decisions and succeed in the broader API implementation/integration journey, a well-thought-out approach is necessary.
To learn more about the key drivers, components and features, implementation options and potential benefits of API Developer Portals, download the perspective paper here.
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Get in touchCloud Migration, Challenges and Solutions
Insights into the top challenges and their mitigations in the Cloud journey.
Do you trust your data?
Data driven organizations are ensuring that their Data assets are cataloged and a lineage is established to fully derive value out of their data assets.
Selecting an appropriate path for an application or a portfolio of applications is one of the most critical decision points in a cloud journey. Assessing the nature and criticality of an existing application is usually the starting place. Another critical factor to consider is the implementation (migration) cost and time for each path to cloud. The four cloud adoption options are re-host, re-platform, re-factor and re-write in the order of increasing cost, effort, cloud benefits, and TCO reduction. Out of these, re-host usually does not involve code change and is relatively simple.
Mapping cloud operating metrics into a 3x3 matrix is a good starting point on planning for a cloud journey. In this matrix, the cloud operating metrics would move to the right if they are critical for customer intelligence applications; that would be an X factor. Another critical dimension while planning cloud migration is identifying the interface dependencies between selected application(s) and others – both inbound and outbound. These could be synchronous, asynchronous or batch.
Understanding the application architecture, its internal organization, and inter-dependencies are critical before migration. This can be a very complex and labor-intensive task if done manually and can be error prone. Not fully understanding the existing code can lead to issues related to transactions, data corruption, session handling, and performance.
To read more on the top challenges and their mitigations in the cloud journey, download the perspective paper here.
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Get in touchIT modernization lowers costs for capital markets
Client
A major financial institution
Goal
Re-engineer key compliance application for greater efficiency
Tools and technologies
Oracle 12c, 19c, Elastic, Java and Kafka
BUSINESS CHALLENGE
SOLUTION
OUTCOMES
The solution improved the user experience, turnarounds, data quality, deal compliance, and risk management processes while lowering the costs. Major impacts of the solution include:
- Reduced system issues by 93%, while 7% tackled subsequently
- Reduced enterprise-level license costs significantly
- Improved advanced search features
- Reduced costs of multiple searches per document by $200,000 per year
- Enabled views generation for info responses in less than 3 seconds
- Reduced system maintenance and development efforts by 20%
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Get in touchIT modernization boosts Insurance customer base
Insurance
IT modernization boosts Insurance customer base
Existing applications and business systems of a Fortune 500 Insurance Carrier were inadequate to meet customer expectations. Iris business systems transformation solution enabled the client to deliver a consistent customer experience, improving acquisition and retention significantly.
Client
A leading American Fortune 500 Insurance Services Provider, offering insurance, investment management and other financial products and services across the Americas and 40 other countries
Business Drivers
To advance business agility and customer experience through modernized business systems
Technologies and Frameworks
C#/.NET, JAVA, DevOps, Python, NodeJS, App Services, Managed Application Support
BUSINESS CHALLENGE
SOLUTION
OUTCOMES
- Infrastructure availability increased to 99%
- Optimized maintainability reduced the KYC process time by 75%
- Customer response time cut down by around 40%
- Promoter score incremented from 5 to 9 out of 10
- Customer retention improved by nearly 80%
- Customer acquisition increased by 65%
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Get in touchSFTR solution strengthened market leadership
Client
A leading provider of market data and trading services
Goal
Support complex regulatory reporting with automated solution
Tools and technologies
Java, Spring Boot, Apache Camel, CXF, Drools BRE, Oracle, JBoss Fuse, Elasticsearch, Git, Bitbucket, Sonar, Maven
BUSINESS CHALLENGE
SOLUTION
OUTCOMES
- Generating additional revenue from extending the new reporting services to 17 firms.
- Beating the industry benchmark (~91%), achieving a higher transaction acceptance rate (~97%), and match reconciliation at the trade repository.
- Supporting a high throughput of 6 million transactions per hour which is scalable up to 10 million.
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Get in touchCloud transformation increases business agility
Standards & Membership
Global Standards organization increases business agility
Existing applications supporting the business were built on monolith architecture with high technical debt. Iris transformed over 15 years old monolith applications into microservices with automated integration and cloud deployment to deliver faster MVPs.
Client
A non-profit global organization responsible for developing and maintaining standards, including barcodes with over 115 local member organizations and over 2 million user companies
Business Drivers
To deliver MVPs in shorter cycles, reduce Mean Time for Ticket Resolution (MTTR), and lower the total cost of ownership
Tools and technologies
C#/.NET Core, Python/DJango, NodeJS/Express, Azure WAF, Azure APIM, App Services, Azure Kubernetes Service, Azure Monitor, Application Insights
BUSINESS CHALLENGE
SOLUTION
Azure cloud offered some of the foundational features like container orchestration, app engine, integration, API gateway, monitoring and others, making cloud-specific modernization a natural choice.
Modernization strategy involved reverse engineering of on-premise applications, domain-specific grouping the product backlogs by, adopting domain-driven design, and using open source cloud-friendly software with CI/CD pipeline. We transformed the applications to a .NET core framework using cloud-native design principles on Azure cloud. The solution was developed using Azure App Services, front door and service bus following the agile development approach with two-week sprints.
OUTCOMES
Iris helped the client realize multiple business benefits, including higher agility, resiliency and cost-efficient IT operations. Key outcomes of this cloud modernization engagement are:
- Reduction in Mean Time for Ticket Resolution (MTTR) by 30%
- Increase in application and infrastructure uptime to 99.9%
- Real-time visibility of application and infra metrics
- Enabled bi-weekly MVP delivery
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Get in touchPowering shop floor efficiency with data analytics
Client
A leading diesel engine manufacturer
Goal
Reduce bottlenecks on the production line that arise from last-minute changes to orders and ensure compliance with build instructions
Tools and technologies
Windows, SQL Server, C#, .NET, ESB, HTML5, Angular, GitHub, JIRA, Visual Studio, and WebStrom
BUSINESS CHALLENGE
A diesel engine manufacturer based in Detroit faced frequent production delays. The cause of the inefficiency was its build book system. The manufacturer used a printed build book to communicate the specifications of the engine being built to the production floor. But, often after the book was sent to the shop floor, the manufacturer had to make changes to specifications. In such cases, those working on the production line would not be able to use the printed build book. Waiting for a reprinted book would halt production. As a result, the changes were usually communicated outside the manual and assumed to be followed. If the new specifications weren’t followed, they would be discovered only in quality assurance, leading to a loss of time and dollars.
SOLUTION
The client wanted a solution to resolve bottlenecks created by the printed build book and ensure compliance with build instructions. Ideally, the build book is dynamically pushed onto a handheld device assigned to the shop floor. The system would allow managers to update the specifications in the build book on the fly and alert the production team to the changes.
The device would also communicate the status of production to managers. For example, they would know which work center is working on an engine so that relevant pages of the build book could be updated and displayed to those work centers.
Iris custom-built an application that allowed real-time updates of the build book. It was designed to push the build book to work center operators on V10 devices (RFID transponders) with screen sizes ranging from 3 inches to 10 inches. The solution included a consolidated dashboard that provided the management near real-time visibility of work centers and the status of the engine production.
OUTCOMES
During Phase 1 of the project, we deployed 250 V10 devices. After a pilot run of four weeks, the client stopped printing build books; the handheld devices with our application were a superior alternative. The solution helped eliminate printing costs and allowed the manufacturer to accommodate last-minute changes in specifications without disrupting production.
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Cloud Data Lakehouse for Single Source of Truth
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