DevOps implementation and release automation improved testing time, product quality, and global reach for a leading multi-level marketing company.
Client
A leading multi-level marketing company
Goal
Shorten the release cycle and improve product quality
Technology Tools
Amazon CloudWatch, Elasticsearch, Bitbucket, Jenkins, Amazon ECR, Docker, and Kubernetes
Business Challenge
The client's Commercial-off-the-shelf (COTS) applications were built using substandard code branching methods, causing product quality issues. The absence of a release process and a manual integration and deployment process were elongating release cycles. Manual configuration and setup of these applications were also leading to extended downtime. Missing functional, smoke, and regression test cases were adding to the unstable development environment. The database migration process was manual, resulting in delays, data quality issues, and higher costs.
Solution
- Code branching and integration strategy for defects / hotfixes in major and minor releases
- Single-click application deployment, including environment creation, approval and deployment activities
- Global DevOps platform implementation with a launch pad for applications to onboard other countries
- Automated configuration and deployment of COTS applications and databases
- Automation suite with 90% coverage of smoke and regression test cases
- Static and dynamic analysis implementations to ensure code quality and address configuration issues
Outcomes
Automation of release cycles delivered the following benefits to the client:
- Release cycle shortened from once a month to once per week
- MTTR reduced by 6 hrs
- Downtime decreased to <4 hours from 8 hours
- Product quality and defect leakage improved by 75%
- Testing time reduced by 80%
- Reach expanded to global geographies
- Availability, scalability, and fault tolerance enhanced for microservices-based applications
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DevOps solution improves scalability by 5x
Automated app and infra deployment with DevOps implementation help a leading medical company launch applications in new geographies, improve time-to-market, and reduce the total cost of ownership.
Client
North America-based fertility and genomics company
Goal
Expand business reach, reduce time-to-market, and support critical compliance
Technology Tools
.NET 5, Vue.js, AWS Secrets Manager, AWS Transfer Family, Amazon RDS, Amazon EKS, Amazon Route 53, Amazon CloudFront, Terraform, GitLabBusiness Challenge
The client wanted to expand its reach to Canada, Europe, and APAC regions to meet the requirements for a 10x increase in their user base. Legacy application infrastructure and code built on the old tech stack, with high technical debt, were slowing down the rollout of new features, making the client less competitive. The infra-deployment process was only partially automated, stretching the time-to-market to three months. The total cost of ownership was relatively high. HIPPA and PII compliance were also not supported.
Solution
Iris modernized the application into microservices, built the infrastructure using Terraform and automated its provisioning and configuration.
- Application developed using .NET 5 and Vue.js
- Architecture transformed into cloud-native
- AWS Managed Services, including Secrets Manager, AWS Transfer Family, RDS, EKS, Route 53, CloudFront, and S3, configured using Terraform
- EKS Cluster and associated components provisioned via Terraform
- App pushed to container registry using GitLab pipeline
- Secrets (API keys, database connection strings, etc.) and app images moved to EKS Cluster using S3 Bucket Helm
- Static code analysis, coverage and vulnerability scans integrated to ensure code quality and reduce configuration issues
Outcomes
- Application launch in Canada and Europe; Asia Pacific release in the pipeline
- HIPPA and PII compliance
- 5x scalability improvement from weekly average usage
- Time-to-market reduced from three months to 3 weeks
- Total cost of ownership lowered by 50%
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Order management platform transformation
Platform transformation and multi-cloud integration improve multinational publishing company's order management, time-to-market and performance.
Client
Multinational publishing, media, and educational company
Goal
Improve order management and transaction processing capabilities
Technology Tools
AWS EKS, Kong, Salesforce Commerce Cloud (SFCC), Salesforce CRM, Jenkins, Sumo Logic, DatadogBusiness Challenge
The client's order management platform was complex and had scalability issues, causing poor customer experience and loss of revenue. The platform was hosted on Oracle cloud, with data stored in different repositories. Services were also hosted in the Oracle cloud, which used the BICC extract to fetch information about order details from Oracle databases. The low performance of customer-facing applications was causing latency and very high transaction processing time.
Solution
Team Iris transformed Oracle-based SOA services into six microservices and migrated them to AWS EKS for autoscaling with self-healing and monitoring capabilities.
We developed services for publishing data to Salesforce CRM for quick order processing and conversions. The BICC system for diversified information and order history was enabled with real-time integration between Oracle Fusion and materialized views for data consumption.
Post migration, these services were registered in Kong for discovery, and a CI/CD pipeline was created for deployment using Jenkins. Sumo Logic was used for monitoring the logs, and Datadog was used to observe latency, anomalies and other metrics.
Outcomes
The order management platform transformation delivered the following benefits to the client:
- System performance improved by 70%
- Transaction processing capability increased by 4x
- Order processing capabilities were enhanced by 200%
- Total cost of ownership (TCO) was reduced by 30%
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Quality engineering for Blockchain-DLT platform
Banking & Financial Services
Next-gen Quality Engineering for Blockchain-DLT platform
Quality engineering implementation helps a digital financial services client smooth the legacy migration of its Blockchain-DLT (Digital Ledger Technology) platform by advancing automation coverage and patch delivery efficiencies.
Client
A leading digital financial services company
Goal
Blockchain- DLT platform assurance with improved automation coverage
Tools and technologies
Amazon Elastic Kubernetes Service (EKS), Azure Kubernetes Services (AKS), Docker, Terraform, Helm Charts, Microservices, Kotlin, Xray
BUSINESS CHALLENGE
The client's legacy DLT platform did not support cloud capabilities with the Blockchain-DLT tech stack. The non-GUI (Graphic User Interface) and CLI (Command Line Interface)-based platform lacked the microservices architecture and cluster resilience. The REST (Representational State Transfer) APIs-based platform did not support platform assurance validation at the backend. Automation coverage for legacy and newer versions of the products was very low. Support for delivery patches was insufficient, impacting the delivery of multiple versions of R3 products each month.
SOLUTION
Iris developed multiple CorDapps to support automation around DLT-platform functionalities and enhanced the CLI-based & cluster utilities in the existing R3 automation framework. The team implemented the test case management tool Xray to improve test automation coverage for legacy and newer versions of the Corda platform, enabling smooth and frequent patch deliveries every month. The quality engineering process was streamlined for the team's Kanban board by modifying the workflows. Iris also introduced the ability to execute a testing suite that could run on a daily or as-needed basis for AKS, EKS, and Local MAC/ Windows/ Linux cluster environments.
OUTCOMES
The Blockchain-DLT reliability assurance solution enabled the client to attain:
- Improved automation coverage of the DLT platform with 900 test cases with a pass rate of 96% in daily runs
- Compatibility across AWS-EKS, Azure-AKS, Mac, Windows, Linux, and local clusters
- Increased efficiency in deliverables with an annual $35K savings in the test case management area
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Get in touchTest Automation Speeds Model Risk Management System
Client
Top international bank
Goal
Fully automate the model risk management system framework to improve quality and confidence in testing results
Tools and technologies
Java, Selenium, Maven, TestNG, Git
BUSINESS CHALLENGE
The client's existing model risk framework was inefficiently handling functional testing aspects and risk scenarios due to lack of an end-to-end testing framework. Built on redundant, hard-to-debug, and non-scalable code, the system was unreliable for model risk testing. Test cases and controls were maintained and executed in Excel, eliminating parallel workflow abilities, tempering testing results, contributing to increased testing efforts and even delaying production launches in some cases. Scalability of testing using automation, running data-driven, end-to-end test flows, and restoring confidence in test results were the client's prime challenges.
SOLUTION
Iris built a lightweight and scalable new framework, providing 100% automated regression testing of functional test cases. Using simplified, customizable code that separated automation utilities and test functions, Iris' solution brought multiple improvements. Among them was faster test execution due to significantly reduced manual efforts. It also resulted in better quality and stability from the early identification of testing issues, enabling immediate corrective actions to occur. Another advantage of the solution was adaptability to multiple application areas due to ease of maintainability and traceability of code employed.
OUTCOMES
The client experienced several positive effects from the new, fully-automated solution:
- Acquired a 100% stable, scalable, reusable test framework
- ROI of 72%; payback period of less than 8 months
- 20% reduction in testing efforts for faster time to market
- Significant decrease in time required for ongoing maintenance of test scripts
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Get in touchDigital ledger secures trading integrity
Client
Global bank's trading operations
Goal
Resolve trading transaction breaks and related regulatory issues through expandable intra-company digital ledger system
Tools and technologies
Hyperledger Fabric 1.4/2.2, Java 8, Go Language 1.8, Kafka, Node JS, Microservices, OpenShift, Dockers, Kubernetes
BUSINESS CHALLENGE
A highly-manual, paper-dependent, trading and reconciliation process was causing the accumulation of a large number of daily transaction liquidity breaks, which had been cited by federal regulators and risked a billion dollar cost impact. The lack of a robust trade audit and reconciliation process to reduce liquidity breaks and operating costs led the bank to seek an immutable system that could record and unify financial practices and be expanded to other transaction areas.
SOLUTION
Iris' solution comprised a production-ready, configurable platform using microservices and blockchain-based digital ledger architecture. It employed Smart Contracts coded with requisite business rules to facilitate front office trade booking and trade reconciliation processes. RPA was utilized to automate data mapping and testing of transactions. Preventive controls were enabled by recording intra-company transactions at their initiation using uniform booking practices, and consequently guaranteeing the term of the trade. A multi-layered infrastructure was created to support real-time, batch streaming of differing file formats. The UX was enriched through Interactive UI and automated workflows.
OUTCOMES
Iris successfully introduced a global intra-company distributed ledger and trade reconciliation system that did not exist before. With self-executing contracts matching both sides of transactions prior to feeding downstream systems, the platform ensures complete integrity at the source and reduces time and cost for all transactions. The solution also achieved:
- 30% fewer liquidity breaks
- 70% improvement in operational efficiency due to the use of RPA
- 60% reduction in business-rules configuration time, due to the smart contracts
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Get in touchSoftware transformation gets compliance for bank
Client
A global investment bank
Goal
To have a unified functional validation system for FDIC compliance
Tools and technologies
SQL Server, Sybase, Data Lake, UTM, .NET, DTA, Control-M, ALM, JIRA, Git, RLM, Nexus, Unix, WinSCP, Putty, Python, PyCharm, Confluence, Rabacus, SNS, and Datawatch
BUSINESS CHALLENGE
SOLUTION
OUTCOMES
- Faster and more efficient internal analysis with highly accurate QFC open positions
- 100% compliance with timing and format of required daily QFC report submissions to the FDIC
- Significant decrease in exceptions before the platform went go-live and zeroed critical defect delivery post-go-live
- An intuitive UI dashboard reflecting the real-time status of critical underlying data volumes, leakages, job run, and other stats
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Get in touchTech stack automation expedites script development by 3x
Manufacturing
Tech stack automation expedites script development by 3x
Manual processes across the multi-technology stack were severely affecting the script development cycles in terms of time, effort and cost. Iris application agnostic Test Automation framework and DevOps integration helped the client reduce the script development time and cost significantly.
Client
A leading building supplies manufacturing company
Goal
To support 30+ applications stack for UI, E2E, APIs, performance, mobile automation along with DevOps pipeline integration
Tools and technologies
.NET Core, PeopleSoft, Salesforce, WMS, JavaScript, Angular, Foxpro, C#, Selenium, SpecFlow, RestSharp, Nunit, Mobile Center/Emulators, Allure, Jira, Azure Pipeline, GitHub
BUSINESS CHALLENGE
The client had technology stacks comprising of diverse technologies that were difficult to manage. Substantial manual effort and time were spent on integrating the checkpoints, elongating the development process. Validating end-to-end business flows across different applications was the prime challenge. Reporting processes were also scattered across the entire application stack, making it vulnerable.
SOLUTION
Iris developed a robust application agnostic Test Automation framework to support the client’s multiple-technology stacks. Following the Behavior-driven Development (BDD) approach to align the acceptance criteria with the stakeholders, we built business and application layers of the common utilities in the core framework. Our experts identified E2E business flows to validate the downstream impact of the change and automated the entire stack through the shift-left approach. Azure DevOps integration enabled a common dashboard for reporting. The client attained complete version control to track production health and enforce strong validations.
OUTCOMES
Iris Automation solution enabled the client to surpass several business goals. The key outcomes of the delivered solution included:
- ~65% Increase in automation coverage
- 100+ Pipelines for in-scope applications across multiple environments
- 3700+ Test Automation scripts execution per sprint cycle achieved across applications
- 3X Faster script development of behavior-driven test cases
- Multi-day manual test effort reduced to a few hours of automated regression
- 70% Reduction in effort
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Get in touchIT modernization boosts Insurance customer base
Insurance
IT modernization boosts Insurance customer base
Existing applications and business systems of a Fortune 500 Insurance Carrier were inadequate to meet customer expectations. Iris business systems transformation solution enabled the client to deliver a consistent customer experience, improving acquisition and retention significantly.
Client
A leading American Fortune 500 Insurance Services Provider, offering insurance, investment management and other financial products and services across the Americas and 40 other countries
Business Drivers
To advance business agility and customer experience through modernized business systems
Technologies and Frameworks
C#/.NET, JAVA, DevOps, Python, NodeJS, App Services, Managed Application Support
BUSINESS CHALLENGE
SOLUTION
OUTCOMES
- Infrastructure availability increased to 99%
- Optimized maintainability reduced the KYC process time by 75%
- Customer response time cut down by around 40%
- Promoter score incremented from 5 to 9 out of 10
- Customer retention improved by nearly 80%
- Customer acquisition increased by 65%
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Get in touchCloud transformation increases business agility
Standards & Membership
Global Standards organization increases business agility
Existing applications supporting the business were built on monolith architecture with high technical debt. Iris transformed over 15 years old monolith applications into microservices with automated integration and cloud deployment to deliver faster MVPs.
Client
A non-profit global organization responsible for developing and maintaining standards, including barcodes with over 115 local member organizations and over 2 million user companies
Business Drivers
To deliver MVPs in shorter cycles, reduce Mean Time for Ticket Resolution (MTTR), and lower the total cost of ownership
Tools and technologies
C#/.NET Core, Python/DJango, NodeJS/Express, Azure WAF, Azure APIM, App Services, Azure Kubernetes Service, Azure Monitor, Application Insights
BUSINESS CHALLENGE
SOLUTION
Azure cloud offered some of the foundational features like container orchestration, app engine, integration, API gateway, monitoring and others, making cloud-specific modernization a natural choice.
Modernization strategy involved reverse engineering of on-premise applications, domain-specific grouping the product backlogs by, adopting domain-driven design, and using open source cloud-friendly software with CI/CD pipeline. We transformed the applications to a .NET core framework using cloud-native design principles on Azure cloud. The solution was developed using Azure App Services, front door and service bus following the agile development approach with two-week sprints.
OUTCOMES
Iris helped the client realize multiple business benefits, including higher agility, resiliency and cost-efficient IT operations. Key outcomes of this cloud modernization engagement are:
- Reduction in Mean Time for Ticket Resolution (MTTR) by 30%
- Increase in application and infrastructure uptime to 99.9%
- Real-time visibility of application and infra metrics
- Enabled bi-weekly MVP delivery
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